For any repairs needed in a resident’s room, the resident must come by the office during office hours or email the Housing Manager to submit a work order. The maintenance staff works from 6:30 a.m. until 2:30 p.m. so residents should inform the OCSH staff of any maintenance needs early within the day. In the event of a maintenance emergency (including, but not limited to AC/Heating outage or possible flooding), residents should contact the OCSH office or RA On-Call immediately. Residents are responsible for keeping their apartment clean and, after reporting a problem, for keeping the problem area clear so maintenance personnel can get in and get to the problem without having to move resident’s belongings. In addition, residents who clog their sinks due to pouring out food or spitting tobacco in them will be subject to charges for any repairs.